We’re an independent family tea and coffee company from Harrogate in Yorkshire. We have strong family values, like a love for fairness, quality, creativity and the importance of treating people with respect. And we're completely, utterly devoted to the pursuit of extraordinary flavor.
Our story starts back in 1886, and although we’ve grown a little since then, we’ve stayed true to our craft values. It’s because our family roots run more than a century deep – and we’ve never lost our independent streak.
We want our impact on the world to be positive. Our trading relationships with tea farmers are based on fair prices, collaboration and mutual respect – and we re-invest part of our profits in community and environmental projects. All our tea comes from independently certified sources – Rainforest Alliance, Fairtrade or UTZ.
Taylors is built on long term relationships, often developed over decades. We're proud to be founding members of the Ethical Tea Partnership, which helps producers meet internationally recognized standards. Our buyers regularly travel to visit the farms and co-operatives that supply our tea and coffee and have a genuine rapport with our suppliers – because when we work with people, we want those relationships to be real and sustainable. You can learn more about the projects we’re involved with athttps://explore.taylorsofharrogate.co.uk/.
Environment: Our commitment to the planet embraces good environmental practice in our operations, working with our suppliers to improve environmental standards, promoting recycling to the local community, and working with our customers to plant and protect trees.
Sourcing: Taylors has a supply chain that spans the globe – from Yorkshire farmers who supply the ingredients for our Tea Rooms, to the estates and small holdings in the tropics that provide the tea and coffee for our blends. We see our suppliers as one of our most important stakeholders and we’re committed to strong, long-term ethical relationships with all our suppliers, based on quality and fair terms of trade.
Community: Our family business is committed to supporting our communities, both in the Yorkshire region in which we’re based and in our global supply chain. We know we depend on resilient communities for our employees, customers and suppliers – both present and future – and have a broad program of community activities covering education, charitable giving and sustainability.